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Licences subject to a charge on the Avelon Cloud are concluded for a fixed contract period of two years after the beginning of the following quarter. Without termination, they are automatically extended by a further year (see Terms at the bottom of avelon.cloud before logging in).
For devices that use Swisscom LPN, the purchase of paid IoT licenses will incur an additional fee of CHF 1.39/month (excl. VAT). You can check which LoRaWAN network provider your device uses on its respective configuration page on Avelon Cloud.
Working days between
9:00 am – 11:30 am and 1:30 pm – 4:00 pm.
Support time will be billed from the 11th minute.
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