Welcome to Avelon support

We are at your disposal in case of technical issues.

Here you will find the most important information about our services and products.

Management systems

Alcedo Inhouse


Building automation

Beetle T5

Beetle T3

Internet of Things

Binary 10/4



Dear customers

The end of the year is approaching and soon the holidays will be upon us.

We would like to inform you that Avelon Support will be minimally staffed over the holidays and there may be longer waiting times on our hotline and the processing time of your request might increase.

The Avelon Support team wishes you happy holidays and a happy 2021.

Our team will be happy to answer your questions by email or phone.

Support on workdays (9 am – 11:30 am / 1:30 pm – 4:00 pm).
* During the first five minutes 5.4 c./minute, afterwards 3.13 CHF/minute (incl. VAT).

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