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Licences subject to a charge on the Avelon Cloud are concluded for a fixed contract period of two years after the beginning of the following quarter. Without termination, they are automatically extended by a further year (see Terms of use).
For devices that use Swisscom LPN, the purchase of paid IoT licenses will incur an additional fee of CHF 1.39/month (excl. VAT). You can check which LoRaWAN network provider your device uses on its respective configuration page on Avelon Cloud.
Working days between
9:00 am – 11:30 am and 1:30 pm – 4:00 pm.
Support time will be billed from the 11th minute.
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