Avelon Heads-up!
The alarm management for any application
More transparency. More quality. Faster engineering. A more delightful operation.
Building Cybernetics enables its users to understand complex facilities while keeping an overview: Avelon Operate.
Avelon Operate is the next-generation building management system. It combines intuitive control technology with state-of-the-art web technologies. Your teams and customers will be delighted: For the first time, they will have a truly comprehensive and transparent overview.
Manufacturer-neutral and flexible
Use Avelon Cloud as an alarm server for your building automation, FACP or other source with just a few clicks
Local alarm server
Stand-alone alarm servers or as part of a control system in a local network
Multi-Mandate alerting
All buildings of all clients at a fingertip – Avelon Heads-up! aggregates all clients and real estates
Mobile and agile
The Avelon Heads-up! app makes the alarm center mobile with push notifications, SMS and alarm synchronization. Just like a phone call, the app notifies users, supports them with instructions and can even read the alarm message for them.
Freely configure escalation scenarios
High flexibility and dynamic adaptation.
As a powerful alarm management system, Heads-up! offers many configuration options for setting up escalation scenarios. Depending on the situation, Heads-up! can change the alarm escalation.
Attendance and communication channels
Create on-call schedules and communication routes via drag & drop
Follow-up alerting with higher priority
If the responsible people do not react in time, Heads-up! can re-escalate the alarm with a higher priority.
Situational alarm escalation
Local facilities such as key switches change the escalation paths.
Local emergency alarm
If no one reacts to the escalation, local alarm signals can be activated.
My buildings, my overview
For professional alarm processing
Act reliably from small to large.
Avelon Heads-up! professionalizes alarm processing. Failures have causes – that’s why Avelon Heads-up! groups recurring alarms in tickets and makes processing them easier. All steps taken are up-to-date and documented.
Grouping of recurring alarms
Recurring alarms are grouped together in one ticket.
Traffic light system for efficient processing
A traffic light system shows the status of the tickets. Rich filters let you process tickets with ease.
Detailed audit and change log
Heads-up! enables root cause analysis down to the data point. In addition, the log documents all configuration changes.
Mass synchronisation and current status
Avelon synchronizes the automation level with the control level. Bulk selection with automatic synchronization speed up the process.
Extensive analysis functions
Every intervention costs money. More so at the weekend. Which alarms occur how often? What was the cause? How long did it take to deal with them? We answer your questions.
Efficient operating comfort
Keeping the overview.
Heads-up! helps you plan and coordinate operations in the event of disruptions. Powerful filter functions, tagging, responsibilities and deadlines with reminder function are the basis for professional processing.
Plan actions
Alarm instructions via text or attached document support the responsible persons during processing.
Document management in case of emergency
The elimination of incidents get more efficient with a proper document management. All documents are at hand in the immediate event of an incident.
Tagging and filtering
Alarm tickets can be tagged. Powerful filter functions speed up searching and processing.
Responsibilities and deadlines
Alarm tickets can be assigned to responsible persons and deadlines can be set. An email notification provides information as needed.
Various sources and services
Flexible up to the automation level
Avelon Heads-up! supports features that extend to the automation level. The features of Building Cybernetics adjust to the respective protocol on the automation level.
Acknowledgment up to the automation level
If required, Avelon Heads-up! can acknowledge BACnet objects, or set values on data points of other protocols.
Conditional alarm suppression
If you need a simple switch that prevents any unwanted alarms during a service call, Heads-up! has you covered.
Flexibles intrinsisches Reporting
If you use BACnet, the alarm can be organized based on notification classes or individual objects.
Automatic enrollments
Avelon constantly checks the recipient list of BACnet notification classes and registers itself if necessary.
